FREQUENTLY ASKED QUESTIONS

Is there a Payment plan option?

Yes we have Payright for a payment plan over 9 months which after a deposit of $139.90 has been taken via the Payright app then it will be $69.97 per fortnight. The process is that the student will click the link to gain pre-approval. Once approved we will take care of the rest

Other payment options?

We have credit card, Zipay and Afterpay options.

Is the course accredited?

Yes we train and asses under the Government unit SHBBMUP008 which means that it is an elective unit in the beauty education. Lash by Lash operates under an auspice arrangement with the Australian Institute of Education and Training (AIET) RTO 121314. The process is that you will complete the assessments and evidence collection needed, once we assess and mark you as competent then we will advise the RTO and they will send you your statement of attainment for the unit SHBBMUP008 Apply Eyelash Extensions.

Do I receive a lash kit?

Yes we will send you your kit once enrollment has been completed.

Do I receive a lash bed?

Yes we will send you your lash bed separately to the kit. They will arrive separately.

Is there a time limit to complete the course?

No, you can watch and rewatch all lessons forever.

Is there a class start date?

No, as soon as you pay we will enrol you and you can start straight away.

Do I need to be an Australian Resident to receive the national accreditation?

Yes you do

Is there a finishing date?

No there isn't. The course is self paced and in your control as to when you complete it.

Do you help with business aspects too?

Yes we advise all the tips and processes that we use to set up our own salon over 10 years ago in Melbourne-Lash Loft and Beauty Bar in Parkdale. Everything that works well we pass on to you!

How long does it take to complete the course?

This is a difficult question to answer however the lessons in the course would take approximately 8-9hours worth of reading, listening and watching. The main amount of time is in the practical steps on the mannequin head and then the live model. Your first time practicing on a live person can take a few hours. This is very normal and every lash technician will tell you the same thing when they were starting out. We estimate with the length of the course lessons and the time it takes to practice and master the skills you would be looking at around 40 hours.

Are there any further costs with Lash by Lash?

No, the enrolment fee of $1,699 includes the course, the accreditation once competent, the lash kit, the lash bed, shipping costs and gst. Nothing more to pay.

Do I receive any discounts?

All of our students have an ongoing 10% discount code with Lash by Lash for further purchases.

Can I order lash stock from you?

Yes, we have an online store where you can purchase from.

Do I have someone I can talk to if I need support?

Yes absolutely. This is a huge feature of our online course. You will be assigned a mentor to support you in anyway you need. We guide you and hold one on one mentoring sessions with you, your model and your mentor. This feature will give you that extra support needed when doing an online course.